Subscription Cancellation Policy
Last updated: July 2026
Annual Barrel Care Plan
Our Annual Barrel Care Plan is a yearly subscription that ensures your curling barrel attachments are automatically replaced each year, keeping your 5-in-1 multistyler performing at its best. The following policy governs cancellations, refunds, and changes to your subscription.
How to Cancel
You may cancel your Annual Barrel Care Plan at any time by:
We aim to process all cancellation requests within 2 business days.
When Cancellations Take Effect
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Timing of Cancellation Request
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Outcome
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Before the annual renewal date
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Subscription cancelled; no further charges applied
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Within 14 days of a renewal charge, before shipment
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Full refund issued; subscription cancelled
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Within 14 days of a renewal charge, after shipment dispatched
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Refund issued minus shipping costs upon return of unopened barrel
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More than 14 days after a renewal charge
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No refund for the current billing cycle; subscription cancelled from next renewal
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Shipment Already Dispatched
If your replacement barrel has already been shipped at the time of cancellation, the cancellation will apply to future billing cycles. To request a refund on a dispatched shipment, please contact us within 14 days of the dispatch date. Returned items must be unused and in their original packaging.
Pausing Your Subscription
If you do not wish to cancel permanently, you may pause your subscription for up to 6 months. During a pause, no charges will be applied and no shipments will be sent. To pause your subscription, contact our support team or manage it directly from your account portal.
Changes to Your Subscription
You may update your barrel type, delivery address, or payment method at any time through your account portal or by contacting support. Changes made before your next renewal date will apply to the upcoming cycle.
Refund Policy for Subscriptions
Refunds are processed to the original payment method within 5–10 business days of approval. We reserve the right to decline refund requests where the barrel has been used or is returned in a condition other than its original state.
Contact Us
For any questions regarding your subscription or this policy, please reach out to:
info@rosiestyler.com